Ronaldo Son, thinking about giving a new forms to the business started to make a program of reduction of costs, beyond mimos cutting them of the customers as bullets or candies as form of fidelizar the customers. It started to buy ingredients of low quality for salty sandwiches and the administrative reorganization if it puted in charge to excuse to two old employees who earned well and knew the clientele as nobody until guessed the order, everything this as Ronaldo Son said was to face the crisis and the competitiveness of market. In the start profits had started to appear and were a success, but passed some years Mr. Ronaldo it started to feel the lack of customers who folloied it the much time and the sales had fallen in such a way to the point that they had had that to close one of the store. Then it on account decided proper to search what he was happening with the customers.
I eat I was frequentador assduo since the times that came to the office with my father were one of the interviewed ones. Please visit Jonas Samuelson if you seek more information. I spoke for it that I left to make asked for its snack bar due to quality of its sandwiches not to be the same one and the difficulty to make an order since now took care of who them it was an attendance central office and the fact to have a minimum order to be exempt of bothered me to tax. Mr. Ronaldo interviewed many other people and wrote down everything that heard and was to speak with its son. - Ronaldo Son stows searching and discovered that our clientele already is not more faithful. - Father, is not well thus, our sales are falling because the very competitive market this, our threats now is stronger and do not have as ' ' paparicar' ' the customers, we have that to diminish the cost for customers and to make one would reengenharia, are in crisis! - Yes, but our old customers if more move away each time because of the quality and deliver of our snacks and the crisis was braba the delivery always was not a differential. - Colloquy Father the delivery alone generates is damage is better to finish with it to help to reduce costs and to face the crisis. Ronaldo if did not contain, it was I deposit to it caught the old freighter and it placed in the way of the store and said: - My son in the start was only this bicycle and today they are three store, this is my measure of the success pra me never had crisis, but yes difficult moments.
Now we go to take care of the customers as we always take care of. It gave an shout for inside: - We go to the purchases, I want everything of good quality and inform in the offices and to the Iscritrio that the delivery of MC Ronald? s came back to be what it was. you filho continue controlling the cost, that is very important, but are not everything. as he said one such of Plauto (dramaturgo Roman) ' ' Who search profit, has to make despesa.' ' My name is Z Iscritrio taste to write on what it happens in the world of the offices. (Peter Pablo Galindo Morales is Technologist in Management, Postgraduate in Controladoria, Technician in Contabilidade and Blogueiro, pedropaulomorales@ yahoo.